Business software is a set of computer programs designed to help manage and perform an organization, enhancing productivity and accuracy. They can be used to perform a variety functions, including customer relationship management, project management, sales force automation and financial accounting. There are many kinds of business software that are tailored to the requirements of its particular industry.
An online business that sells products will benefit from the power of features like customer relationship management software. This will allow for more trust and transparency to be established with customers. This software can give valuable insights into the performance of a business for example, how well its marketing works or how effective its site is at converting customers.
Business software is widely used and has played a significant role in the growth of many businesses across the globe. Business application software was originally developed for white-collar workers, using large mainframe computers to automate tasks like bank cheque processing and manufacturing accounting. Word Perfect and Microsoft Word led to the end of the IBM typewriter, while mathematical spreadsheet programs such as Lotus 1-2-3 or Excel became very popular with corporate consumers.
Some business software is interactive. This means that users can alter data and get results instantly. Certain business software runs in batch mode. This means it is programmed to run automatically and generate reports, without the involvement of the user. A team is assigned to address the issue whenever a software issue is discovered, so that users are able to return to their work. This process is referred to as business application support.